Introduction
This policy describes the information Starvox Entertainment, Inc. (“Starvox Entertainment,” “Company,” “we,” or “us”) may collect from you when you visit amazemagic.com and related sites operated by us, and how we collect, use, maintain, protect, and disclose that information. By using this site you agree to this Privacy Policy. It may be updated from time to time — please review it on each visit.
This policy applies to information we collect:
- On or through this site;
- When you purchase tickets or products;
- When you agree to receive marketing messages from us;
- In email or other electronic messages between you and this site;
- When you interact with our advertising on third-party platforms (for example, Facebook, Instagram, TikTok, Snapchat, or LinkedIn).
It does not apply to information collected offline or by any third party, including our affiliates, except as expressly stated here.
Children
This site is intended for adults. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us using the details below and we will remove it.
US Residents
The events advertised on this site take place in the United States and the site is intended for US residents. If you access it from outside the US, you do so at your own initiative and consent to the transfer of your information to the US.
Information We Collect
- Identifiers & contact information — name, email address, phone number, postal address, and payment information (payment card data is handled by our payment processors, not stored by us).
- Transaction information — the tickets or products you purchase and any related preferences.
- Internet and device activity — IP address, browser, device type, pages viewed, and referring links, collected via cookies, Google Analytics, and pixels.
- Your marketing choices — opt-in and opt-out selections you make.
Cookies, Pixels, and Analytics
We use cookies, web beacons, Google Tag Manager, and Google Analytics to understand how the site is used and to serve relevant advertising through networks such as Google, Meta, TikTok, Snapchat, Taboola, Microsoft Ads, Mailchimp, and BurstSMS. You can manage cookies through your browser settings or our cookie manager, and opt out of Google Analytics using the Google Analytics opt-out tool. We do not currently respond to Do Not Track browser signals.
For a full list of the cookies we use, see our Cookie Policy.
Payments
We do not store your card number. Payments are processed by PCI-compliant third parties (currently including KX Tickets, Stripe, and Producer360/TickX) and by any payment method you choose to use (such as Apple Pay or PayPal), each subject to its own terms and privacy policy.
How We Use Your Information
- To fulfill orders, deliver tickets, and answer your questions;
- To send show reminders and important updates about performances you have booked;
- To send marketing about upcoming shows and offers (you can opt out at any time);
- To operate, secure, and improve the site;
- To detect and prevent fraud and enforce our terms;
- To comply with legal obligations and respond to lawful requests;
- For any other purpose disclosed at the time you provide the information.
Email & SMS
When you purchase a ticket or sign up on our site your email is used to deliver your order, reminders, and (unless you opt out) marketing. You can unsubscribe at any time via the link in any email or by emailing info@lighthouseimmersive.com.
By opting in to SMS at checkout or on our site, you consent to receive text messages from us. Message frequency may vary; message and data rates may apply. Text STOP to opt out. Information collected via SMS opt-in is not sold, rented, or shared.
Sharing Your Information
We do not sell your personal information. We may disclose it to:
- Our affiliates and subsidiaries;
- Service providers who help us operate the site, process payments, prevent fraud, and deliver marketing;
- A successor in the event of a merger, sale, or other business transfer;
- Law enforcement or government authorities where required by law, to enforce our terms, or to protect the rights, property, or safety of our business, users, or others.
Data Retention
We keep your information only as long as needed for the purposes described here, our internal business needs, and any period required by law. If you have not interacted with us for twelve (12) months we will remove you from our marketing database. You may also request that we delete your information — see “Your Rights” below.
Your Rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to receive a portable copy, to correct inaccurate information, and to request deletion (the right to be forgotten). We will verify your identity before responding and may decline requests where an exception under applicable law applies. We will not discriminate against you for exercising these rights.
To submit a request, contact us using the details below and describe your request clearly.
Security
We use reasonable technical and organizational measures to protect your personal information from loss and unauthorized access. However, no transmission over the Internet is completely secure, and to the fullest extent allowed by law any transmission of personal information is at your own risk.
Third-Party Links
Our site may link to third-party sites whose privacy practices we do not control. We are not responsible for the content or privacy practices of those sites.
Contact Us
Starvox Entertainment, Inc.
1 Yonge Street, Toronto, ON M5E 1W7, Canada
Email: info@lighthouseimmersive.com